Privacy Protection Information

PRIVACY POLICY

Thank you for visiting our website operated by smirksa.com (“Company”). We are committed to providing exciting and secure online shopping along with the high level of personal service associated with our Company. This commitment includes respecting and protecting the privacy of your personal data.

This privacy policy describes the types of information we collect from and about you when you visit our website (each a “Site”). The Sites, together with all their functionalities and features, are collectively referred to as the “Services.” The privacy policy also explains how the Company may use and share your personal information and how you can control certain uses of it.

By using the Services, you consent to the collection, use, and disclosure of your information as described in this privacy policy, including its transfer and storage in the United States, Canada, or Hong Kong, and you accept the Terms and Conditions, which are an integral part of this policy. If you do not agree, please do not use the Services.

Q: What information does the Company collect?

A: The Company may collect information about you and from you in the following ways:

• From interactions with the Company: We collect data about you and your transactions and interactions with us. This includes, but is not limited to, use of the Services, purchases, signing up for catalogs, newsletters or mailing lists, participation in giveaways, contests, product reviews, surveys, sending gifts or gift cards, or contacting us.

• For purchases, we may also collect billing address information.

• Information about third parties: If you send a message through the Services to another person, we may collect their name, phone number, email address, and/or shipping address.

• Automatically on the Site: We or our service providers may use cookies, pixel tags, log files, JavaScript, and other technologies to collect non-personal information about users visiting our Site, using the Services, or interacting with our emails or online ads. Collected data may include browser type, operating system, mobile device model, pages viewed, clicked links, IP address, device ID, time spent on site, and other analytics data.

• From external sources: We may obtain data from third parties to update or supplement your information (e.g., to confirm or update an address), or when you connect with us through third parties (e.g., social networks).

• Combining information: We may combine data we collect from you with data collected automatically or obtained from other sources.

• Third-party analytics and advertising: We may use third-party analytics and advertising tools to better understand users, improve Services, and deliver tailored advertisements. These entities may use cookies, pixel tags, and other technologies. We do not control their use of these technologies.

Q: What tracking options do I have?

A: Some parts of the Site require cookies. By registering and using the Services, you consent to their use. If you do not consent to the use of cookies, you may not use the Services.

Four categories of cookies:

• Essential – enable website operation.

• Performance – collect data on how Services are used (do not identify the user).

• Functional – remember your preferences, such as delivery country and currency.

• Targeting – used to display ads tailored to your interests.

Some browsers may not support “Do Not Track” signals. You can manage your ad preferences at: http://www.networkadvertising.org/managing/opt_out.asp, www.aboutads.info/choices or https://tools.google.com/dlpage/gaoptout/ (for Google Analytics). Information on managing Flash cookies is available at: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html.

Q: How does the Company use collected data?

A: The Company may use data for:

• Processing and tracking orders.

• Personalizing shopping experience.

• Sending catalogs, newsletters, and promotional offers.

• Presenting personalized content and ads.

• Improving the website and customer service.

• Analyzing data in aggregated form.

• Protecting site security and preventing fraud.

• Contacting you if necessary.

• As disclosed when data is collected.

Q: With whom does the Company share data?

A:

• Related companies.

• Co-marketing partners.

• Selected third parties who may have offers of interest.

• In response to legal obligations, subpoenas, or to protect safety.

• In case of company or asset sale.

• Service providers acting on our behalf.

• Anonymously for marketing or analytical purposes.

SMS marketing (if applicable): By providing your phone number during purchase or subscription, you consent to receiving SMS messages (regarding orders, abandoned carts, etc.). You can opt out by clicking the unsubscribe link or replying STOP. The Company stores campaign analytics data and may share it with the SMS operator solely for campaign execution.

Q: How can I review, update, or delete my data?

A: Contact Customer Service at the email address in the “Contact” section. You may also request deletion or restriction of data processing as permitted by law. In some cases, we may retain data as required by law.

Q: What are my communication preferences?

A: When you make a purchase, you will automatically receive promotional emails and correspondence. You may unsubscribe:

• Email: by clicking “unsubscribe” in the email or changing account settings.

• Postal mail: by emailing Customer Service to be removed from the list.

• Other: by contacting us via email.

Q: What are California privacy rights?

A: California residents may request once a year information on the sharing of their personal data with third parties for marketing. Send an email to service@smirksa.com with the subject “Attn: California Privacy.” We require up to 30 days to process the request.

Third parties should be contacted directly.

Q: What about children’s privacy?

A: Our website is not intended for children under 13 and we do not knowingly collect such data. If discovered, such data will be deleted. Parents can use parental control tools to prevent children’s access to online content or forms.

Q: What about security?

A: We take physical, administrative, and technical steps to protect your data. However, full security cannot be guaranteed. Data submitted via forms is encrypted using SSL.

Q: What about other websites?

A: Our website may contain links to external sites. Their privacy policies may differ. We are not responsible for their actions.

Q: Where and how long is my data stored?

A: Your data may be stored in the USA, Canada, or Hong Kong and is subject to applicable laws there. Information may be disclosed to authorities as required by law. Data will be kept only as long as necessary for processing or as legally required, then deleted or anonymized.

Q: What if I live outside these jurisdictions?

A: Our digital operations are wholly or partly conducted in the USA, Canada, or Hong Kong. By using the Services, you consent to transfer and processing of your data in these countries under this privacy policy.

Q: How does the Company inform about policy changes?

A: Changes will be posted on this page. Continued use of the site means acceptance of changes.

Q: Who can I contact with questions or complaints?

A: For questions or complaints, please contact the Customer Service Department of Spriteliving Limited at: service@smirksa.com. For privacy or subscription concerns, use the same address. If you believe your concerns have not been addressed, you may file a complaint with your local supervisory authority or the U.S. Federal Trade Commission (FTC): https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc.